See How Account And Wallet Data Works
Our Privacy Policy describes the information needed to create and protect your account, including your contact details, phone verification result, login events and payment references. When you use DANA, OVO, GoPay or QRIS, we record the transaction status and reference needed to match your account activity;
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bank transfer and virtual account records may be handled in the same way. We use these details to check access, investigate a stalled receipt and reduce account misuse. Device signals can help us recognise a returning login, while browser cookies support page settings and session continuity.
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Access or eligibility depends on local law, and we apply the policy where local law permits. Read the complete policy before opening an account, then contact our support route if a data entry or wallet record needs attention.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.